Host to Guest

Create a new interaction between hosts and guests enhancing their relationship and trust.


A group of operators in the non-hotel sector building the MVP of their business idea.

My role

I structured the service value proposition reframing the initial idea of the client, then I designed the mobile app prototype for testing the MVP.

Service design


Focusing on the stakeholders' problems to find the meeting point where building the product.


  • Guests want to build a trusting relationship with the hosts
  • Hosts have unique resurces to be enhanced
  • The territory wants to be partner of the hosts
  • There’s an unexpressed meeting point


I used the Design Sprint methodology to let the client being actively involved into this process